24builds®

<article data-scroll-anchor="true" data-testid="conversation-turn-3" dir="auto" id="isPasted"><div data-message-author-role="assistant" data-message-id="27414727-b028-4275-9239-1f4966df821a" data-message-model-slug="gpt-4o" dir="auto"><p id="isPasted">After placing your order, we take <strong>2-3 business days</strong> to prepare and dispatch it. If your order includes a <strong>MOC product</strong> (as indicated on the product page), please note that these items are <strong>made on demand and assembled piece by piece</strong>, so the processing time is <strong>7-10 days</strong> before shipping.</p><p>Once your order is dispatched, you will receive a <strong>shipping confirmation email</strong> with your tracking information and a link to track your order.</p><p>If you haven&apos;t received a shipping confirmation email and it&apos;s been more than the estimated processing time for your order, please contact us, and we will provide your tracking information manually.</p></div></article><p><br></p>

After placing your order, we take 2-3 business days to prepare and dispatch it. If your order includes a MOC product (as indicated on the product page), please note that these items are made on demand and assembled piece by piece, so the processing t

Has my parcel been dispatched yet?

Where's my order?

My order hasn't been shipped yet

My tracking number is not working / updating

Can I change my shipping information?

I can't find the instructions

There are missing / defective pieces on my 24builds set:

Do you offer custom models?

How long until my order is dispatched?

Where is my tracking number?

How do I track my order?

My tracking order is not showing any updates.

My tracking link shows that my parcel is delivered, but I don't have it.

Do all models come with a paper manual?

My model did not come with a paper manual.

Instruction Manuals

Has my parcel been dispatched yet?Updated a month ago