How do I return a product?Updated 13 days ago

We accept returns within 7 days of delivery or 30 days from order date, whichever comes last.

Am I eligible for a return?

To be eligible for a return:

- The item must be unused and in its original condition

- All part bags must be sealed and in original packaging

- Returns must be sent via a tracked shipping method

Non-returnable items:

- Gift cards

- Downloadable digital products

- MOC products (indicated in their product description)

- Sale items

How to initiate a return

1. Email [email protected] with your order number and reason for return.

2. Our team will review and provide instructions.

3. Ship the item using a tracked method — return shipping costs are the customer's responsibility.

4. Once we receive and inspect the item, we will process your refund within a few business days to your original payment method.

Important notes

- If customs fees are charged on your return, these will be deducted from your refund.

- Shipping costs are non-refundable.