24builds®

<article data-scroll-anchor="true" data-testid="conversation-turn-3" dir="auto" id="isPasted"><div data-message-author-role="assistant" data-message-id="27414727-b028-4275-9239-1f4966df821a" data-message-model-slug="gpt-4o" dir="auto"><p id="isPasted">We take <strong>2-3 business days</strong> to prepare and dispatch orders. However, if your order includes a <strong>MOC product</strong> (as indicated on the product page), please note that these items are <strong>made on demand and assembled piece by piece</strong>, which means the processing time is <strong>7-10 days</strong> before shipping.</p><p>Once your order has been dispatched, you will receive an update with your tracking code. Thank you for your patience!</p></div></article><form data-state="closed" type="button"><br></form>

We take 2-3 business days to prepare and dispatch orders. However, if your order includes a MOC product (as indicated on the product page), please note that these items are made on demand and assembled piece by piece, which means the processing time

How long until my order is dispatched?

Where's my order?

My order hasn't been shipped yet

My tracking number is not working / updating

Can I change my shipping information?

I can't find the instructions

There are missing / defective pieces on my 24builds set:

Do you offer custom models?

Has my parcel been dispatched yet?

Where is my tracking number?

How do I track my order?

My tracking order is not showing any updates.

My tracking link shows that my parcel is delivered, but I don't have it.

Do all models come with a paper manual?

My model did not come with a paper manual.

Instruction Manuals

How long until my order is dispatched?Updated a month ago