24builds®

<article data-scroll-anchor="true" data-testid="conversation-turn-3" dir="auto" id="isPasted"><div data-message-author-role="assistant" data-message-id="27414727-b028-4275-9239-1f4966df821a" data-message-model-slug="gpt-4o" dir="auto"><p data-end="173" data-start="0" id="isPasted">If the courier shows that your parcel has been delivered, but you haven&apos;t received it yet, please <strong data-end="149" data-start="98">contact the delivery company or reach out to us</strong> for more information.</p><p data-end="376" data-start="175">In many cases, if you were not available at the time of delivery, the parcel may have been <strong data-end="308" data-start="266">left with a neighbor or in a safe spot</strong>. We recommend checking around your property or with those nearby.</p></div></article>

If the courier shows that your parcel has been delivered, but you haven't received it yet, please contact the delivery company or reach out to us for more information. In many cases, if you were not available at the time of delivery, the parcel may h

My tracking link shows that my parcel is delivered, but I don't have it.

Where's my order?

My order hasn't been shipped yet

My tracking number is not working / updating

Can I change my shipping information?

I can't find the instructions

There are missing / defective pieces on my 24builds set:

Do you offer custom models?

How long until my order is dispatched?

Has my parcel been dispatched yet?

Where is my tracking number?

How do I track my order?

My tracking order is not showing any updates.

Do all models come with a paper manual?

My model did not come with a paper manual.

Instruction Manuals

My tracking link shows that my parcel is delivered, but I don't have it.Updated a month ago