Can't find what you need? We are here to assist you!

See here the most frequently asked questions. Is your question not here? Our customer service is 24/7 available to answer all your questions.

24builds®

We use high-quality ABS plastic for all of our bricks.Our catalog includes a wide variety of sets in different sizes, with the most common being 1:8 scale. However, you can find models ranging from 1:32 scale all the way up to 1:1 scale.Please make sure to check the product description of the set you&#x2019;re interested in, where you&#x2019;ll find both the scale and the exact measurements.

We use high-quality ABS plastic for all of our bricks. Our catalog includes a wide variety of sets in different sizes, with the most common being 1:8 scale. However, you can find models ranging from 1:32 scale all the way up to 1:1 scale. Please make

What are the size and material of the product?

Product Information

Do all sets include instructions?

Do you offer custom designs?

What is the 24builds subscription?

What models can I get?

Can I cancel at any time?

Does the price stay the same or change?

What happens if I receive a duplicate item with my subscription?

Subscription

Track my order

What is the delivery time?

My tracking shows no update

Tracking shows that my parcel was delivered, but I don't have it.

Shipping

There are missing / defective pieces on my 24builds set:

Missing Pieces

Refund Policy

Refunds

What are the size and material of the product?Updated 6 hours ago