24builds®

<section id="isPasted">We usually take 2-3 business days to process and dispatch orders. However, during high-volume periods like Black Friday or the holiday season, there may be delays, so we kindly ask for your patience. Additionally, tracking updates might take some time to reflect the latest status.If your order has not shipped after this period, feel free to contact our support team for assistance.Important: If you have ordered a MOC product (as indicated in the product description), please note that these items are made on demand and assembled piece by piece. As a result, the preparation time for MOC products is 7-10 days before shipping.</section><footer> </footer>

We usually take 2-3 business days to process and dispatch orders. However, during high-volume periods like Black Friday or the holiday season, there may be delays, so we kindly ask for your patience. Additionally, tracking updates might take some tim

My order hasn't been shipped yet

My tracking number is not working / updating

Can I change my shipping information?

I can't find the instructions

There are missing / defective pieces on my 24builds set:

Do you offer custom models?

How long until my order is dispatched?

Has my parcel been dispatched yet?

Where is my tracking number?

How do I track my order?

My tracking order is not showing any updates.

My tracking link shows that my parcel is delivered, but I don't have it.

Where's my order?

Do all models come with a paper manual?

My model did not come with a paper manual.

Instruction Manuals

My order hasn't been shipped yetUpdated a month ago