Tracking shows that my parcel was delivered, but I don't have it.Updated 6 hours ago

If the courier shows that your parcel has been delivered, but you haven't received it yet, please contact the delivery company or reach out to us at [email protected] for more information.

In many cases, if you were not available at the time of delivery, the parcel may have been left with a neighbour or in a safe spot. We recommend checking around your property or with those nearby.