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Shipping

Track my order

To track your 24builds order, simply click the link provided below. You'll be directed to the order tracking page where you can follow the real-time status and location of your shipment. Track order page. Additionally, once your order has been shippe

What is the delivery time?

Once we receive your order, we aim to get it packed and labeled within 24-72 hours, and your parcel is then dispatched to a distribution center. This distribution center selects the fastest shipping method from a range of highly reputable couriers an

My tracking shows no update

24builds operates in a global scale. Once you received a tracking link from us via email it will typically update it once the order has cleared from customs normally within 48-72 hours. It's a standard process to make sure everything aligns with inte

Tracking shows that my parcel was delivered, but I don't have it.

If the courier shows that your parcel has been delivered, but you haven't received it yet, please contact the delivery company or reach out to us at [email protected] for more information. In many cases, if you were not available at the time of deliv