24builds® logo
24builds® logo

All articles

What happens if an item in my order is out of stock?Updated 7 hours ago

During busy periods such as Black Friday, a set can sell out between the moment you order and the moment we pack it. If that happens, we'll email you as soon as we know.

You can choose between:

  • A full refund for that item to your original payment method
  • Swapping it for another set, if you'd prefer to keep your order complete

The rest of your order ships as normal, so you may receive it in more than one parcel.

Was this article helpful?